FAQ's

 
 
   

TOMALAK TILE & STONE

77530 Enfield Lane
Palm Desert, CA 92211

Tele: 200-2605
Fax: 200-2490

 


 

Frequently Asked Questions

 
Frequently Asked Questions;

 

How do I maintain CaesarStone's natural beauty?
Simply wipe with warm water and soap, using a damp cloth or paper towel. There is no need to worry about grease, grime, hairspray, or messy makeup spills - Simply wipe it off! CaesarStone is easy to care for and naturally maintains its luster for many years to come.

How should I remove stubborn or dried spills?
Use a damp, soft cloth with warm water and soap. If needed, apply common, non-abrasive, household cleaners such as Soft Scrub Liquid Gel with Bleach, Comet Gel. To avoid dulling the surface's shine, make sure to use a non-abrasive cleaner. To remove adhered material such as food, gum, or nail polish, first scrape away the excess material with a plastic putty knife and then clean the surface with a damp cloth to remove any marks left behind and any residual dirt.

How durable is CaesarStone?
CaesarStone is resistant to cracks, chips, scratches and stains. However, like most materials, excessive force and/or pressure from objects can damage the surface.

CaesarStone is resistant to most stains caused by fruit juices, liquid food coloring, coffee, tea, wine, grapes and soft drinks.

CaesarStone’s non-porous nature provides maximum resistance to staining and fully eliminates the need for any sealing. The non-porous quality of the surface also greatly reduces the potential for bacterial growth.

Do I need to apply a sealer to CaesarStone?
No. CaesarStone is a non-porous surface, so you will never have to apply sealer to any CaesarStone surface.

Can I cut on my CaesarStone countertop?
CaesarStone is composed 93% natural quartz, providing it with superior strength and beauty. Although your fine cutlery will not harm CaesarStone, using a cutting board is recommended to prevent dulling the surface.

How do I maintain the polish on my CaesarStone countertop?
Polished: Due to its high density and non-porous qualities, normal cleaning with a damp cloth will keep your CaesarStone surface looking like the first day it was installed. To avoid dulling the surface's shine, make sure to use a non-abrasive cleaner.

Honed: Please understand that HONED finishes will require more daily maintenance than our polished finishes. Since there is more exposed surface area with honed finishes, metal marks, finger prints and other signs of daily living will show on honed material. Most of these marks can be easily removed with little effort and non-abrasive cleaning products such as Soft Scrub Liquid Gel. For tough stains, work the area with a blue Scotch Brite pad.

How does CaesarStone withstand heat?
CaesarStone is structurally more heat resistant in comparison to other stones, including granite. However, any stone material can potentially be damaged by sudden and rapid temperature changes, especially near the edges. Therefore, using inexpensive and readily available hot pads or trivets is always recommended, especially when using cooking units such as electric frying pans, crock pots, or roaster ovens. Although CaesarStone is not affected by heat below 356°F, it is advised that hot pans not be placed directly on the material.

Are there any chemicals or cleaners to avoid using?
Avoid exposing CaesarStone to chemicals with high alkaline or PH level, such as oven grill cleaners, floor strippers, toilet bowl cleaners, oil soaps, tarnish removers, furniture cleaners and drain products.

Is caring for my CaesarStone surface really this easy?
CaesarStone's care-free maintenance and everlasting benefits and performance allows more time for the things that matter most to you. Whether you selected CaesarStone to be your surface of choice for food preparation or to simply beautify your home, you can enjoy the peace of mind knowing that CaesarStone is completely worry and care-free.

Can CaesarStone be used outdoors?
While some customers have opted to install CaesarStone in outdoor applications - this use is not covered by our Lifetime Warranty. CaesarStone has not been tested in prolonged UV ray exposure settings.